What you get
The 18500 with the print done properly. A hood, a pouch pocket and a drawcord mean there is very little flat surface left, and every one of those obstacles leaves a mark if the press is not set up for it.
What to send
Chest print: 10 to 12 inches at 300 DPI. Keep the artwork above the pocket seam — we will move it up rather than press across the ridge, and we will tell you when we do.
Worth knowing
This is the garment where a home press most often disappoints, and the gap is not skill, it is the platen. If you are pressing hoodies yourself and they keep coming out with a shiny rectangle, that is what you are seeing.
How to press it
| Temperature | 300–315 °F (150–157 °C) |
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| Time | 12–15 seconds, medium-firm pressure |
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| Peel | Cold. Wait until the film is cool to the touch, then peel low and steady. |
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| Second press | Parchment or Teflon over the design, 5–8 seconds. This is where the matte finish comes from. |
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| 100% polyester | 270–285 °F for 15–20 seconds, to avoid scorch and dye migration. |
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Pre-press the blank for 5 seconds first — it flattens the fabric and drives out moisture, and skipping it is the most common cause of a transfer that fails one shirt in ten. Full guide and troubleshooting table.
What to send
- PNG on a transparent background, 300 DPI at print size. PDF, TIFF and SVG also work. Not JPG — it has no transparency and the white box around your design would print.
- Send it the way it should read. Mirroring happens in our print software; do it as well and it prints backwards.
- sRGB. Opaque colour where you want colour, transparent where you want the garment to show.
- Strokes above 0.5 pt. Thinner lines print, then do not survive pressing and washing.
- A quarter inch between pieces on a gang sheet, half an inch from the edge. No crop or registration marks — they just print.
Every file is looked at before it prints. If something will disappoint you, we email before pressing print, not after. The full artwork guide.
Turnaround and delivery
Orders with clean artwork placed on a business day print that day and go out the same afternoon.
| Chicago & collar counties | 1 business day |
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| Illinois, Wisconsin, Indiana, Michigan | 1–2 business days |
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| Ohio and the near Midwest | 2 business days |
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| Rest of the lower 48 | 3–5 business days |
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| Cost | Free over $50, flat $4.90 below it |
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Sheets up to 24 inches ship flat between boards; longer sheets are rolled face-in and boxed. Nothing is folded. Full transit table.
If it comes out wrong
We reprint it. Print defects, the wrong size or quantity against the order, transit damage and lost parcels are all ours — reprinted on the press the same day we agree it, shipped free. Prefer the money back? Say so and it is refunded, tax and shipping included.
What we do not cover: change of mind, a file that printed exactly as sent, and pressing problems from the wrong temperature, time or a warm peel. We will help diagnose those, and if a whole batch fails with correct settings we treat it as a print defect.
Custom-printed to your file, so it is not returnable for change of mind — that is the standard position on made-to-order goods, and it is why we check every file before printing.
Report within 7 days with photographs. Full policy.
